TA Handbook-Chapter 12 Resource D

Resource D: Directory of Campus Services for Teaching Assistants

Academic Support Service for Student Athletes (ASSSA)
	The Academic Support Service for Student Athletes at the University of Pittsburgh provides academic counseling for athletes. Athletic Support Services monitors student athletes’ academic progress throughout the semester and provides specialized tutoring for students who need help. Contact Athletic Support Services when a student athlete needs help with study or writing skills.
	Address	532 Athletic Administration Offices
	Telephone	(412) 648-7870

Affirmative Action, Office of
	The Office of Affirmative Action has overall responsibility for providing leadership, coordination, and oversight for the University's affirmative action program. The office coordinates the development and implementation of equal opportunity policies, monitors progress in implementing affirmative action programs and handles internal complaints of discrimination or discriminatory harassment.
	Address	901 William Pitt Union
	Telephone	(412) 648-7860
	Fax	(412) 648-7864
	Web Page	http://www.hr.pitt.edu/empreledu/affirm.htm

Arts and Sciences, College of
	The College of Arts and Sciences enrolls the majority of the undergraduate students at the University of Pittsburgh. It includes departments in the humanities, social sciences and natural sciences. In addition to these academic programs, it provides extensive support services to students in order to encourage their academic progress. For information on advising in the Arts and Sciences, see the listing for the College of Arts and Sciences Academic Advising.
	Address	140 Thackarey Hall
	Telephone	(412) 624-6480
	Fax	(412) 624-8265
	E-mail	caswww+@pitt.edu
	Web Page	http://www.pitt.edu/~caswww/

Benefits, Human Resources
	The Benefits Office at Human Resources manages and provides information about the University’s health and medical coverage, life insurance, dental insurance and optical plan. Contact the Benefits Office if you have questions about enrollment.
	Address	200-B Craig Hall
	Telephone	(412) 624-8160
	E-mail	hrpitt+@pitt.edu
	Web Page	http://www.hr.pitt.edu/

Book Center
	The Book Center is your primary source for textbooks at the University of Pittsburgh and one of the largest bookstores in the Pittsburgh area. Visit their web site for additional information on ordering texts (including an online order form), purchasing supplies or just finding something good to read. For information on medical and health science books, see the listing for Health Book Center.
	Address	4000 Fifth Avenue
	Telephone	General Information: (412) 648-1455 Textbook Division: (412) 648-1450
	Fax	(412) 648-1902
	E-mail	bookctr+@pitt.edu
	Web Page	http://www.pitt.edu/~bookctr

Business Administration, College of
	The College of Business Administration (CBA) is the undergraduate division of the prestigious Joseph M. Katz Graduate School of Business. If you are having a difficult time contacting a CBA student or wish to speak to a CBA student’s advisor, contact the College of Business Administration’s Dean’s Office.
	Address	1R14 Forbes Quadrangle
	Telephone	(412) 383-8811
	Fax	(412) 383-9606
	E-mail	Advising: kriley@katz.business.pitt.edu
	Web Page	http://www.cba.pitt.edu/

Campus Computing Labs
		Six campus computing lab facilities are available in Pittsburgh offering approximately 150 software titles, laser printing and scanning devices. 230 David Lawrence is open 24 hours a day, seven days a week. 1077 Benedum Hall and C114 Sutherland Hall are open 24 hours a day, weekdays. Call the Campus Computing Labs for the hours of operation of the facilities at G-27/G-62 Cathedral of Learning, 1E01 Forbes Quad and 112 Hillman Library. Computing labs can be reserved for class meetings when computing facilities are needed. These labs are to be used for presentation, supplemental instruction, or supervised examination purposes for credit courses and in-house training only. Requests for multiple and/or recurrent classroom reservations throughout the academic term must be submitted by the first day of classes. Single use reservations for a classroom facility must be made at least two weeks prior to the requested classroom reservation date.
		Telephone		General: (412) 624-4357 Hours: (412) 624-5061
		E-mail		Classroom Reservation: classrm+@pitt.edu
		Web Page		http://www.technology.pitt.edu/

Center for Instructional Development & Distance Education
	The Center for Instructional Development & Distance Education (CIDDE) serves the teaching and learning mission of the University by providing support for instructional excellence and innovation. CIDDE assists with the design of teaching materials including the integration of instructional media and computer technology. For more information on teaching assistant support at CIDDE, see the listing for Instructional Development. For more information on using media in the classroom, see the listing for Instructional Media.
	Address	4227 Fifth Avenue
	Telephone	(412) 624-3335
	Fax	(412) 624-7213
	E-mail	cidde+@pitt.edu
	Web Page	http://www.cidde.pitt.edu/

Classroom Scheduling Office
	Classroom assignments are made through the Classroom Scheduling Office. Classrooms are automatically assigned prior to the start of the registration period and are done so based on the needs specified by the individual department. If you have questions about your room assignment or need to change rooms, speak to your department coordinator or contact the Classroom Scheduling Office.
	Address	220 Thackeray Hall
	Telephone	(412) 624-7640
	Fax	(412) 624-7603
	E-mail	rooms@srfs.pitt.edu
	Web Page	http://www.pitt.edu/~srfsweb/regregistrar.htm#CRC

College of Arts and Sciences Academic Advising Center
	Advisors in the CAS Advising Center have been extensively trained regarding CAS requirements, rules, regulations, procedures, majors, programs and course offerings, as well as campus-wide sources of support and information. The advisors also assist students in defining career goals, making academic plans, and addressing any academic problems or difficulties. Faculty and teaching assistants are encouraged to call the CAS Advising Hotline if they are concerned about a student’s academic performance. The advisors at the hotline will contact the student and his or her advisor as well as refer the student to University support services as necessary.
	Address	252 Thackeray Hall
	Telephone	General: (412) 624-6444 Hotline: (412) 624-2052
	E-mail	fkoloc@gyrfalcon.cas.pitt.edu
	Web Page	http://www.pitt.edu/~caswww/advising/

Computing Services and Systems Development
	Computing Services and Systems Development (CSSD), formerly Computing and Information Services (CIS), is responsible for maintaining the University’s computer network and providing faculty and students with access to and support for the University’s computer resources. CSSD sets up faculty and student computer accounts, operates the computer labs, and maintains the dial-in network. To get help with a specific computer problem, see the listing for the Help Desk.
	Telephone	(412) 624-4357
	E-mail	About Computer Accounts: accounts+@pitt.edu About Electronic Mail: postmaster@pitt.edu
	Web Pages	http://www.technology.pitt.edu/

Consulting and Training Services
	Consulting and Training Services offers non-credit computer and application training for faculty and students. Classes are usually from one to two hours in length, vary in difficulty and are offered free of charge. Topics include various operating systems, software applications, the WWW and e-mail.
	Address	419 Bellefield Hall
	Telephone	(412) 624-0830
	E-mail	workshop+@pitt.edu
	Web Page	http://www.technology.pitt.edu/services/index.html and follow link to training

CopyCat
	CopyCat is the University of Pittsburgh’s full service copying and document center. CopyCat provides copying and document processing including proposals, grants, flyers, booklets, theses, dissertations, reports and resumes as well as office supplies and postage stamps. CopyCat can also design a customized course packet (including copyright permission) for your class.
	Address	3945 Forbes Quad 246 Scaife Hall
	Telephone	Forbes: (412) 624-0553 Scaife: (412) 624-1864
	Web Page

Counseling Center
	Each year, the Counseling Center provides personal, academic, and career counseling to nearly 2,000 undergraduate and graduate students at the University of Pittsburgh. Psychologists, counselors, social workers, consulting psychiatrists, career counselors, and pre-doctoral interns staff the Center, and the services rendered to students are free, voluntary, and confidential. The Center's staff is dedicated to assisting students in their pursuit of personal and academic growth, to helping students gain a better understanding and appreciation of themselves, and to supporting students as they make important decisions about their lives.
	Address	334 William Pitt Union
	Telephone	(412) 648-7930
	Fax	(412) 648-7933
	Web Page	http://www.pitt.edu/~counsel/

Disability Resources and Services, Office of
	Office of Disability Resources and Services provides comprehensive support for students, faculty and staff with disabilities. Services include, but are not limited to: adaptive testing administration, tape recorded textbooks, arrangement of interpreting or real-time captioning services for the hearing impaired, Braille copy, and on-campus transportation for persons with physical disabilities. The office also assists students, faculty and staff with resolving classroom and other accessibility issues.
	Address	216 William Pitt Union
	Telephone	(412) 648-7890
	TTD	(412) 383-7355
	E-mail	eqlaxess+@pitt.edu
	Web Page	http://www.drs.pitt.edu/

Engineering, School of
	The School of Engineering's undergraduate programs prepare students for entrance into a diverse spectrum of careers, providing both a strong, fundamental engineering education and a thorough understanding of the broader aspects of society. Instructors who are concerned about the academic progress of Engineering students, need to contact an Engineering student or would like to speak to a student’s advisor, should contact the School of Engineering’s Dean’s Office or the Freshman Advisors Office.
	Address	240 Benedum
	Telephone	General: (412) 624-9809 Freshman Advising: (412) 624-9825
	E-mail	Freshman Advising: cresto@engrng.pitt.edu
	Web Page	http://www.engrng.pitt.edu/~engwww/

English Language Institute
	English language services for non-native speakers include full-time and part-time courses, a pre-MBA course, credit courses and informal courses for University spouses, and evaluation of proficiency. An evening course is also offered and private tutoring can be arranged.
	Address	2816 Cathedral of Learning
	Telephone	(412) 624-5901
	Fax	(412) 624-6130
	E-mail	elipitt@pitt.edu
	Web Page	http://www.eli.pitt.edu/

Focus
	FOCUS is designed to aid in the retention and support of first year African American and Hispanic students. The program, administered by the Office of New Student Programs, provides continuing social and academic support for these students during the transition period from high school to college. Mentoring groups are comprised of faculty, graduate and undergraduate leaders and approximately twenty first-year students.
	Address	738 William Pitt Union
	Telephone	(412) 648-7911 or (412) 648-7913
	Fax	(412) 648-7914
	E-mail	nsp@pitt.edu
	Web Page	http://www.pitt.edu/~focus2

General Studies, College of
	The University of Pittsburgh's College of General Studies (CGS) gives students access to a wide variety of classes at nontraditional times and at a variety of locations. In CGS, students have the option of completing a bachelor's degree full or part-time. Courses are available in the evening, on Saturday, and at two suburban locations, Mt. Lebanon and Monroeville. Also available is a full array of class offerings during the day. Instructors should contact the College of General Studies if CGS students in their classes are struggling with the material and the instructor needs to speak to a student’s advisor.
	Address	471 Cathedral of Learning
	Telephone	(412) 624-6600
	Fax	(412) 624-3836
	E-mail	cgs+@pitt.edu
	Web Page	http://www.pitt.edu/~cgs/

Graduate Studies Office, Arts and Sciences
	The Graduate Studies Office coordinates graduate programs within the Arts and Sciences (humanities, social sciences and natural sciences). Dean’s tuition, Book Center Scholarships, and reimbursements for Conference attendance are handled in the Administrative Office. TA/TF/GSA/GSR and fellowship correspondence are handled in the Student Services Office.
	Address	Administrative Services: 910 Cathedral of Learning Student Services Office: 140 Thackeray Hall
	Telephone	(412) 624-6082
	Fax	(412) 624-5299
	E-mail	fasgrad@pitt.edu
	Web Page	http://www.pitt.edu/~fasgrad

Health and Rehabilitation Sciences, School of
	The School of Health and Rehabilitation Sciences (SHRS) at the University of Pittsburgh offers degrees in Clinical Dietetics and Nutrition, Communication Science, Emergency Medicine, Health Information Management and Occupational Therapy. If a student in your class is enrolled in SHRS, and you need to speak to the student’s advisor, contact the dean’s office.
	Address	4020 Forbes Tower
	Telephone	(412) 647-1245
	TTD	(412) 647-1294
	E-mail	shrsadmi+@pitt.edu
	Web Page	http://www.shrs.pitt.edu/index2.html

Health Book Center
	A subsidiary of the Book Center, the Health Book Center carries all course books for the schools of Medicine, Dental Medicine, Health and Rehabilitation Sciences, Nursing, Pharmacy and Public Health. The general book section carries in-depth new and backlisted titles for medical and health related areas.
	Address	3527 Forbes Avenue
	Telephone	(412) 648-8915
	Fax	(412) 648-1902
	E-mail	healthbc+@pitt.edu
	Web Page	http://www.pitt.edu/~bookctr

Help Desk, Computing Services
	.000
	Address	230 David Lawrence Hall
	Telephone	(412) 624-HELP
	E-mail	helpdesk+@pitt.edu
	Web Page	http://www.technology.pitt.edu/helpdesk/index.html and follow link to Help Desk

Instructional Development (TA Services)
	Instructional Development provides services to support faculty in their many teaching roles and to improve teaching at the University. Services include classroom videotaping, confidential consulting, teaching assistant training, workshops on teaching for faculty and TA/TFs, and maintaining an up-to-date library of books, videotapes, and other resources on teaching. It also produces The Teaching Assistance Experience and the Teaching Times newsletter as well as managing the new TA Orientation.
	Address	4227 Fifth Avenue
	Telephone	(412) 624-6671
	Fax	(412) 624-7213
	E-mail	General: cidde+@pitt.edu TA Services: tahelp@cidde.pitt.edu
	Web Page	http://www.cidde.pitt.edu/FACULTY-DEVELOPMENT/FDS/ta.html

Instructional Media
	Instructional Media supports faculty and students by offering instructional technologies, materials and services free-of-charge for all registered classes. Trained staff deliver equipment to classrooms and offer setup and operation services. Consultation and training are available. Instructional Media manages 60 classrooms that have been renovated and enhanced with the installation of instructional technologies and also schedules and distributes a film and video library of over 4,000 titles.
	Address	G20 Hillman Library
	Telephone	(412) 648-7240
	E-mail	mja3+@pitt.edu
	Web Page	http://www.cidde.pitt.edu/INSTRUCTIONAL-MEDIA/

International Services, Office of
	The Office of International Services (OIS) assists prospective students, current students, faculty and researchers who are not citizens of the United States or who are lawful permanent resident aliens. The Advising Section provides information and assistance to non-immigrant students and scholars with regard to United States governmental regulations affecting foreign students and scholars, and settling in and adjusting to the University.
	Address	708 William Pitt Union
	Telephone	(412) 624-7120
	Fax	412-624-7105
	E-mail	ois@vms.cis.pitt.edu
	Web Page	http://www.pitt.edu/~ois/

Language Lab
	The language lab provides support to faculty and students engaged in foreign language study and English as a Second Language (ESL) instruction. The lab includes an audio laboratory, a networked computer classroom and a videotape viewing area. The lab has over sixty listening stations, over 300 audio series in over fifty languages, and a soundproof recording studio.
	Address	G17 Cathedral of Learning
	Telephone	(412) 624-4153

Learning Skills Center
	The Learning Skills Center provides free learning support services to University of Pittsburgh students, faculty and staff. Approximately 3,400 students annually take advantage of the wide range of enrichment, skill development, and retention services and become more active, independent, and confident learners. These services include group, individual, and computer-assisted instruction for math, study skills, and reading. Instructors who are concerned about a student’s learning skills may want to contact the Learning Skills Center with the student present and make an appointment.
	Address	311 William Pitt Union
	Telephone	(412) 648-7920
	Fax	(412) 648-7924
	Web Page	http://www.pitt.edu/~asc/

Measurement and Evaluation of Teaching, Office of
	The Office of Measurement and Evaluation of Teaching provides services to the University community related to standardized test administration (such as the GRE, GMAT or TOEFL), test scoring of optically scanned answer sheets, and teaching evaluation through the administration of the "Student Opinion of Teaching" surveys.
	Address	G-33/G-39 Cathedral of Learning
	Telephone	(412) 624-6440
	Fax	(412) 624-6154
	E-mail	ceb@vms.cis.pitt.edu
	Web Page	http://www.pitt.edu/NewPittInfo/omet.html

New Student Programs, Office of
	The Office of New Student Programs (NSP) works year-round to assist students and their families with the transition from high school to college. New Student Programs is responsible for coordinating advising, testing, and registration sessions for incoming students, and organizes the New Student Orientation. You may want to contact NSP if students in your classes are having a difficult time adjusting to their first year at the University of Pittsburgh.
	Address	738 William Pitt Union
	Telephone	(412) 648-7912
	Fax	(412) 648-7914
	E-mail
	Web Page

Nursing, School of
	The University of Pittsburgh’s School of Nursing offers comprehensive programs, including nationally ranked undergraduate programs, designed to meet the diverse needs of an ever-changing health-care system. If one of your nursing students is having difficulty in a class you are teaching, you may want to contact the School of Nursing’s Dean’s Office and make arrangements to speak with his or her advisor.
	Address		350 Victoria Building
	Telephone		(412) 624-4586
	Fax		(412) 624-2401
	Web Page		http://www.nursing.pitt.edu/

Payroll/Tax Department
	Employees can authorize deductions for U.S. savings bonds and earned income credit at the Payroll Office as well as arranging for the direct deposit of payroll checks.
	Address	207P Craig Hall
	Telephone	(412) 624-8070

Pharmacy, School of
	The School of Pharmacy offers a four-year professional pharmacy program leading to the Doctor of Pharmacy degree. Students enter as undergraduates complete two years of pre-professional courses and four years of professional courses. Contact the School of Pharmacy’s Dean’s Office if a pharmacy student in one of your classes is struggling with course work and can not be contacted personally.
	Address	Salk Hall
	Telephone	(412) 624-3270
	E-mail	belardib@msx.upmc.edu
	Web Page	http://www.pharmacy.pitt.edu/default.lasso

Phi Eta Sigma Tutoring
	Phi Eta Sigma Honor Society offers free tutoring. Tutors are available in a variety of subjects especially mathematics, science and foreign languages. Students may request a tutor by calling the Phi Eta Sigma Society or through an online form at their web page.
	Address	516 William Pitt Union
	Telephone	(412) 648-7823 (answering machine)
	Web Page	http://www.pitt.edu/~phietas/tutin.html

Placement and Career Services
	Placement and Career Services offers career counseling (including health and law advising), an Alumni career advising network, job fairs, job postings and other job search resources as well as workshops and resume consulting. For graduating seniors, they also offer a resume referral service and arrange for on-campus recruiting.
	Address	2nd Floor, William Pitt Union
	Telephone	412-648-7130
	Fax	412-648-7144
	E-mail	webplace+@pitt.edu
	Web Page	http://www.placement.pitt.edu/

Sexual Assault Services
	The Office of Sexual Assault Services, located in the William Pitt Union, provides individual and group counseling to alleviate the trauma associated with sexual victimization. University of Pittsburgh students who have been sexually assaulted or who have experienced some form of sex discrimination are eligible for services. Emergency medical, legal, and police support are provided. Students are also assisted in negotiating course schedule or room changes and obtaining medical, legal, and counseling resources available within the University and local communities.
	Address	926 William Pitt Union
	Telephone	(412) 648-7856
	Fax	(412) 383-7209
	Web Page	http://www.pitt.edu/~saserv/mainuse.htm

Social Work, School of
	The primary concerns of the School of Social Work are developing, organizing, and disseminating information about the broad welfare needs and problems of this society, and equipping personnel with the knowledge, and skills necessary to plan, and deliver health and welfare social services that promote social equity. The School offers undergraduate degrees in social work and child development/child care. If a School of Social Work student in one of your classes is struggling with the course work and you need to contact the student’s advisor, you should call the School of Social Work’s Dean’s Office.
	Address	2104 Cathedral of Learning
	Telephone	(412) 624-6348
	E-mail	rrinella+@pitt.edu
	Web Page	http://www.pitt.edu/~pittssw/

Student Health Services
	Student Health Services provides cost effective, quality health care for any eligible University of Pittsburgh student and educates the University community about health related problems.
	Address	500 Medical Arts Building, 3708 Fifth Avenue
	Telephone	(412) 383-1800
	Fax	(412) 383-1846
	E-mail	studhlth+@pitt.edu
	Web Page	http://www.pitt.edu/~studhlth/

University Challenge for Excellence Program
	The University Challenge for Excellence Program (UCEP) is an integral part of the College of Arts and Sciences at the University of Pittsburgh and provides programs, services, and instruction to increase the admission, retention, and graduation of first generation college students who meet federal income guidelines. Instructors may want to contact a student’s UCEP counselor if the student is struggling with course work. UCEP provides academic advising and tutoring to students enrolled in its Student Support Services (SSS) program.
	Address	2717 Cathedral of Learning
	Telephone	(412) 624-6588
	Fax	(412) 624-5907
	E-mail	ucep+@pitt.edu
	Web Page	http://www.pitt.edu/~ucep/

University Honors College
	The University Honors College (UHC) supports the academic and co-curricular needs of the University’s most capable and motivated undergraduates by providing increased opportunity, incentives, and recognition for high academic attainment. UHC offers special advising to students from all of the University’s undergraduate schools and instructors may want to refer motivated students to the UHC advising staff.
	Address	3500 Cathedral of Learning
	Telephone	(412) 624-6880
	Fax	(412) 624-6885
	E-mail	uhchome@pitt.edu
	Web Page	http://www.pitt.edu/~uhchome/index.html

University of Pittsburgh Association of Chaplaincies
	The University of Pittsburgh Association of Chaplaincies represents a potpourri of different faith traditions. UPAC is here to serve you by providing a communications link with local religious organizations that wish to serve the University community. In cooperation with Student Affairs, we are working hard to meet the religious and spiritual needs of the campus community.
	Address	801 William Pitt Union
	Telephone	(412) 383-7270
	E-mail	chaplain@pitt.edu
	Web Page	http://www.pitt.edu/~chaplain/

University Police Department
	The University Police Department is responsible for crime prevention, key coordination, and security at the University. In the case of an emergency, contact the police at 811 (on a campus phone). Since the police department is open 24 hours, they coordinate emergency services from unlocking classrooms to contacting fire, health, mental health or safety personnel.
	Address	G1 Level, Forbes Quadrangle
	Telephone	Emergency: 811 (from campus phones only, 24 hours) Other: (412) 624-2121
	Fax	(412) 624-0612
	E-mail	police+@pitt.edu
	Web Page	http://www.pitt.edu/~police/

University Policy Office
	The University Policy Office documents the official policies and procedures of the University that are University-wide in scope. All the policies referred to in this handbook are maintained at the University Policy Office’s web site.
	Address	1817 Cathedral of Learning
	Telephone	(412) 624-6576
	Fax	(412) 624-1817
	E-mail	sls@budget.ba.pitt.edu
	Web Page	http://www.pitt.edu/HOME/PP/pp_handbooks.html

University Libraries
	Fourteen libraries, the Allegheny Observatory Library, and a storage facility at UPARC represent the University Library System (ULS) at the Pittsburgh campus. Other University of Pittsburgh libraries include the Barco Law Library and the Health Sciences Library System, both located in Pittsburgh, as well as the four regional campus libraries – Bradford, Greensburg, Johnstown, and Titusville. ULS is a member of the Association of Research Libraries (ARL), the Oakland Library Consortium (OLC), and the Pennsylvania Academic Library Consortium, Inc. (PALCI). ULS services include reference, lending, Interlibrary Loan, library instruction and a listening center. Of special interest to instructors, the library offers course related library instruction.
	Telephone	General: (412) 648-7710 Hours: (412) 648-7715 Library Instruction: (412) 648-7891 Hillman Reference: 412 648 3330
	Web Page	http://www.library.pitt.edu/

Writing Center
	The Writing Center provides tutorial help with writing to faculty, students and staff. Experienced tutors who have been trained to help others with their writing staff the Center. Assistance can focus on understanding the assignment, developing ideas, approaching revision, providing documentation and learning to proofread. The Writing Center can also provide support to faculty and teaching assistants teaching writing in their classes. Appointments are recommended.
	Address	501 Cathedral of Learning
	Telephone	(412) 624-6556
	Web Page	http://www.english.pitt.edu/resources/writecent.html

Chapter 11	Resources	.
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